Support/Extended FAQ - Revision history

AD: Extended FAQ now introduction

2025-08-01T19:38:58Z

Extended FAQ now introduction

← Older revision		Revision as of 19:38, 1 August 2025
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	~~This is for extended frequently asked questions beyond the [https://nina.chat/support/faq/ main website FAQ] to answer really specific questions that only come up once in a blue moon.~~		#REDIRECT [[Introduction]]

	~~=== Supporter Status ===~~

	~~==== How much do I pay for ICQ/AOL/WebEscargot access? ====~~
	~~Check out the Rewards section [https://nina.chat/donate/ here] to see each tier, the donation amount required, and the benefits offered.~~

	~~==== What are PowerTools? ====~~
	PowerTools is a set of premium features available exclusively to supporters. Think of it as our version of Discord Nitro or X Premium. Currently, it provides access to the Last Call chat room on Discord and provides proxy access for file transfers, direct connection, etc in AIM. In the near future, it will unlock additional features and capabilities within AIM, ICQ, and more.

	~~==== How many UINs or screennames can I register? ====~~
	~~Gamma gets you one UIN and one screenname (so one of each). If you join at the alpha tier (for AOL access as well) you can register 5 screennames.~~

	~~==== Can I donate on someone else's behalf? Can I donate for a friend? ====~~

	~~Yes, this is allowed, however that donation will never be applied to your account(s), no matter what happens between you and your friend. Our database will simply mark it as a donation from them.~~

	~~==== Can I transfer my supporter status to someone else? ====~~
	~~No. This isn't, however, because of money. Instead it has to do with a few issues which are best demonstrated by a "hypothetical" situation:~~

	: Tina is an alpha tier supporter, but isn't interested in using the service anymore. So she wants her supporter status moved to Pat. That's easy enough, so it's done. One year later Tina returns and says "I was an alpha supporter, can I have that status back?" She genuinely doesn't remember giving the status to anyone else and because the original conversation about the issue is now gone, it can't be proven.

	As you can see it creates a few issues, the least of which it requires us to do additional tracking of where it was moved to. Tina technically did nothing wrong, she really doesn't remember giving it up, so she feels angry that we are now telling her she no longer had that status. It's just easier for us not to allow this.

	~~You can, however, still~~ [[~~Support/Extended_FAQ#Can_I_donate_on_someone_else.27s_behalf.3F_Can_I_donate_for_a_friend.3F\|donate on someone else's behalf~~]] ~~and the finer details make it clear why that's still allowed.~~

	~~=== Escargot ===~~

	~~==== Is Escargot down right now? ====~~
	~~No. If you didn't see an announcement then it's not down, it's an issue you have. Please see other support areas for further help.~~

AD: /* What are PowerTools? */

2025-01-18T22:17:09Z

What are PowerTools?

← Older revision		Revision as of 22:17, 18 January 2025
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	==== What are PowerTools? ====		==== What are PowerTools? ====
	PowerTools is a set of premium features available exclusively to supporters. Think of it as our version of Discord Nitro or X Premium. Currently, it provides access to the Last Call chat room, ~~but~~ in the near future, it will unlock additional features and capabilities within AIM, ICQ, and more.		PowerTools is a set of premium features available exclusively to supporters. Think of it as our version of Discord Nitro or X Premium. Currently, it provides access to the Last Call chat room on Discord and provides proxy access for file transfers, direct connection, etc in AIM. In the near future, it will unlock additional features and capabilities within AIM, ICQ, and more.

	==== How many UINs or screennames can I register? ====		==== How many UINs or screennames can I register? ====

Bobsmith2: /* How many UINs or screennames can I register? */

2024-12-04T18:57:17Z

How many UINs or screennames can I register?

← Older revision		Revision as of 18:57, 4 December 2024
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	==== How many UINs or screennames can I register? ====		==== How many UINs or screennames can I register? ====
	~~While AIM/ICQ is in gamma, $5~~ gets you one UIN and one screenname (so one of each). If you join at the alpha tier (for AOL access as well) you can register 5 screennames.		Gamma gets you one UIN and one screenname (so one of each). If you join at the alpha tier (for AOL access as well) you can register 5 screennames.

	==== Can I donate on someone else's behalf? Can I donate for a friend? ====		==== Can I donate on someone else's behalf? Can I donate for a friend? ====

Bobsmith2: /* Supporter Status */

2024-12-03T03:32:56Z

Supporter Status

← Older revision		Revision as of 03:32, 3 December 2024
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	=== Supporter Status ===		=== Supporter Status ===

	==== How much do I pay ~~to get~~ access ~~to AIM, ICQ, or anything else in gamma~~? ====		==== How much do I pay for ICQ/AOL/WebEscargot access? ====
	~~$5 USD one time, via any options~~ [https://nina.chat/donate/ here].		Check out the Rewards section [https://nina.chat/donate/ here] to see each tier, the donation amount required, and the benefits offered.

	==== ~~How much do I pay to get access to AOL or anything else in alpha~~? ====		==== What are PowerTools? ====
	~~You can join the alpha tier on [https://www.patreon~~.~~com/ninaim Patreon]~~ or ~~[https://boosty~~.to~~/ninaim Boosty] for $10 USD a month (Subscriber tier) or you can pay $50 USD all at once and have alpha access forever~~, ~~including anything we have~~ in the future ~~which~~ will ~~be alpha. For more information~~ and ~~donation options~~, ~~read~~ more ~~[https://nina.chat/donate/ here]~~.		PowerTools is a set of premium features available exclusively to supporters. Think of it as our version of Discord Nitro or X Premium. Currently, it provides access to the Last Call chat room, but in the near future, it will unlock additional features and capabilities within AIM, ICQ, and more.

	==== How many UINs or screennames can I register? ====		==== How many UINs or screennames can I register? ====

AD: /* How many UINs or screennames can I register? */

2024-06-11T23:00:31Z

How many UINs or screennames can I register?

← Older revision		Revision as of 23:00, 11 June 2024
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	==== How many UINs or screennames can I register? ====		==== How many UINs or screennames can I register? ====
	While AIM/ICQ is in gamma, $5 gets you one UIN and one screenname. If you join at the alpha tier (for AOL access as well) you can register 5 screennames.		While AIM/ICQ is in gamma, $5 gets you one UIN and one screenname (so one of each). If you join at the alpha tier (for AOL access as well) you can register 5 screennames.

	==== Can I donate on someone else's behalf? Can I donate for a friend? ====		==== Can I donate on someone else's behalf? Can I donate for a friend? ====

AD at 22:36, 11 June 2024

2024-06-11T22:36:44Z

← Older revision		Revision as of 22:36, 11 June 2024
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	=== Supporter Status ===		=== Supporter Status ===

			==== How much do I pay to get access to AIM, ICQ, or anything else in gamma? ====
			$5 USD one time, via any options [https://nina.chat/donate/ here].

			==== How much do I pay to get access to AOL or anything else in alpha? ====
			You can join the alpha tier on [https://www.patreon.com/ninaim Patreon] or [https://boosty.to/ninaim Boosty] for $10 USD a month (Subscriber tier) or you can pay $50 USD all at once and have alpha access forever, including anything we have in the future which will be alpha. For more information and donation options, read more [https://nina.chat/donate/ here].

			==== How many UINs or screennames can I register? ====
			While AIM/ICQ is in gamma, $5 gets you one UIN and one screenname. If you join at the alpha tier (for AOL access as well) you can register 5 screennames.

	==== Can I donate on someone else's behalf? Can I donate for a friend? ====		==== Can I donate on someone else's behalf? Can I donate for a friend? ====

AD: /* Can I transfer my supporter status to someone else? */

2024-06-08T00:45:57Z

Can I transfer my supporter status to someone else?

← Older revision		Revision as of 00:45, 8 June 2024
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	As you can see it creates a few issues, the least of which it requires us to do additional tracking of where it was moved to. Tina technically did nothing wrong, she really doesn't remember giving it up, so she feels angry that we are now telling her she no longer had that status. It's just easier for us not to allow this.		As you can see it creates a few issues, the least of which it requires us to do additional tracking of where it was moved to. Tina technically did nothing wrong, she really doesn't remember giving it up, so she feels angry that we are now telling her she no longer had that status. It's just easier for us not to allow this.

	You can, however, still donate on someone else's behalf and the finer details make it clear why that's still allowed.		You can, however, still [[Support/Extended_FAQ#Can_I_donate_on_someone_else.27s_behalf.3F_Can_I_donate_for_a_friend.3F\|donate on someone else's behalf]] and the finer details make it clear why that's still allowed.

	=== Escargot ===		=== Escargot ===

AD: Created page with "This is for extended frequently asked questions beyond the [https://nina.chat/support/faq/ main website FAQ] to answer really specific questions that only come up once in a bl..."

2024-06-08T00:44:56Z

Created page with "This is for extended frequently asked questions beyond the [https://nina.chat/support/faq/ main website FAQ] to answer really specific questions that only come up once in a bl..."

New page

This is for extended frequently asked questions beyond the [https://nina.chat/support/faq/ main website FAQ] to answer really specific questions that only come up once in a blue moon.

=== Supporter Status ===

==== Can I donate on someone else's behalf? Can I donate for a friend? ====

Yes, this is allowed, however that donation will never be applied to your account(s), no matter what happens between you and your friend. Our database will simply mark it as a donation from them.

==== Can I transfer my supporter status to someone else? ====
No. This isn't, however, because of money. Instead it has to do with a few issues which are best demonstrated by a "hypothetical" situation:

: Tina is an alpha tier supporter, but isn't interested in using the service anymore. So she wants her supporter status moved to Pat. That's easy enough, so it's done. One year later Tina returns and says "I was an alpha supporter, can I have that status back?" She genuinely doesn't remember giving the status to anyone else and because the original conversation about the issue is now gone, it can't be proven.

As you can see it creates a few issues, the least of which it requires us to do additional tracking of where it was moved to. Tina technically did nothing wrong, she really doesn't remember giving it up, so she feels angry that we are now telling her she no longer had that status. It's just easier for us not to allow this.

You can, however, still donate on someone else's behalf and the finer details make it clear why that's still allowed.

=== Escargot ===

==== Is Escargot down right now? ====
No. If you didn't see an announcement then it's not down, it's an issue you have. Please see other support areas for further help.