Protocols/MSNP/Troubleshooting
| MSNP Protocol |
| Introduction • Terms • Clients |
| Reference |
| Error List • Commands • Relying Party Suite • Spotlife |
| Services |
| XMPP • HTTP Gateway • Tabs • Activities |
| Documentation |
| Development Tools • MSNP Grid |
| Polygamy • URLs used by MSN |
| Documents |
| Protocol Versions |
| Version 21 |
| Version 18 |
| Version 16 |
| Version 15 |
| Version 14 |
| Version 13 |
| Version 12 |
| Version 11 |
| Version 9 |
| Version 8 |
| Version 2 |
| MSNC |
| Introduction • P2P • Object Descriptor • Display Pictures • File Transfer |
| Scenarios |
| Microsoft Messenger for Mac |
| MSNP on WebTV (MSNTV) |
Here are some common problems that might occur.
Before reading...
- Make sure your installation is patched, if not, patch it.
- Make sure your version is supported by us.
WLM09: The Windows Live ID or password you entered is incorrect.
- Login with your Escargot credentials: username@escargot.chat and password
- Make sure your password is shorter than 15 characters
WLM09 (Installer): An error occurred while attempting to install one or more critical components
- If you have any Windows Live Essentials programs, you have to uninstall them before installing Windows Live Messenger 2009.
- A quick and easy way to uninstall it is by pasting this on your Command Prompt:
"C:\Program Files (x86)\Windows Live\installer\wlarp.exe" /cleanup:all /q
If you use a 32-bit version of Windows, remove the (x86) part.
3.X - 4.7: Sign in with Exchange Instant Messaging
- Go on Tools -> Preferences, uncheck "Exchange Instant Messaging", enable ".NET Passport".